Made-to-order jewelry with Hong Kong dispatch available.

Production Timing

Most NKGEM pieces are quoted and produced after confirmation. Timing depends on the confirmed design, center stone, metal, size, side stones, and supplier availability.

Dispatch Route

Hong Kong dispatch is available for suitable orders after quote confirmation. Carrier, service level, duties, taxes, customs clearance, and local delivery fees are confirmed by destination before fulfillment.

Production coordination, sourcing details, final dispatch route, and order documents are confirmed per order before fulfillment.

Delivery Estimates

Delivery time starts after dispatch, not after the first inquiry. International delivery may be affected by customs checks, holidays, weather, and destination rules.

Address Confirmation

Customers are responsible for providing a complete and accurate shipping address before dispatch. Changes after dispatch may not be possible.

Shipping Questions

For current route, timing, or customs questions, email Joey at joey@nkgem.com.